DIGITIZING SERVICES: AUTOMATION, AI, AND BLOCKCHAIN'S ROLE IN MODERN SERVICE INDUSTRIES
Abstrakti
This article explores the transformative impact of digital technologies—specifically automation, AI, and blockchain—on the service sector, highlighting their roles in enhancing efficiency, personalization, security, and transparency. It delves into various applications across industries, addresses the challenges of integrating these technologies, including costs, privacy, and regulatory compliance, and offers recommendations for overcoming these hurdles. The discussion underscores the necessity of digital transformation for businesses to stay competitive and meet evolving consumer expectations, emphasizing that the future success of the service sector hinges on its ability to innovate and adapt to a rapidly changing digital landscape.
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